Last Updated: September 29, 2023
1. Acceptance of Terms
Welcome to Hyper Fame Digital (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service (“TOS”). If you do not agree with these TOS, please refrain from using our services.
2. Use of Services
You agree to use our services solely for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not engage in any activity that may:
Violate the rights of others.
Harm or disrupt our website or services.
Invade the privacy of users.
Transmit or distribute harmful software (e.g., viruses, malware).
3. User Accounts
Some services may require user registration. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized access or use of your account.
4. Intellectual Property
All content, trademarks, logos, and intellectual property on our website belong to Hyper Fame Digital or its licensors. You may not use, reproduce, or distribute our content without prior written permission.
5. Limitation of Liability
We do not guarantee the accuracy, completeness, or reliability of our services. We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use our services.
6. Privacy Policy
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Termination
We reserve the right to terminate or suspend your access to our services, with or without notice, for any reason, including violation of these TOS.
8. Modifications to TOS
We may update these TOS from time to time. Any changes will be effective immediately upon posting on our website. You are responsible for reviewing these TOS regularly.
9. Governing Law
These TOS are governed by and construed in accordance with the laws of Singapore. Any disputes arising from or relating to these TOS will be subject to the exclusive jurisdiction of the courts in Singapore.
10. Contact Us
If you have any questions, concerns, or feedback regarding these TOS, please contact us at:
Hyper Fame Digital
hello@hyperfame.co
Refund Policy for Audit Fee
Effective Date: September 29, 2023
Thank you for choosing Hyper Fame Digital for your digital marketing needs. Our audit service is designed to provide valuable insights into your digital presence. Please read this refund policy carefully to understand our procedures regarding refunds for the audit fee.
1. Refund Eligibility:
1.1 Hyper Fame Digital will only consider refund requests made within 7 days from the date of the audit service.
1.2 To be eligible for a refund, clients must demonstrate that the audit provided did not meet the standards outlined in our initial agreement or that there was a failure on our part to deliver the promised service.
2. Non-Refundable Circumstances:
2.1 The audit fee is non-refundable in the following circumstances:
a. Client dissatisfaction with recommendations or suggestions provided in the audit report.
b. Changes in the client’s business objectives or marketing strategy.
3. Refund Process:
3.1 To request a refund, clients must submit a written request to hello@hyperfame.co within 7 days of receiving the audit report.
3.2 The written request should include a detailed explanation of the reasons for the refund request, along with any supporting documentation.
4. Refund Approval:
4.1 Hyper Fame Digital will review the refund request within 14 days of receiving all necessary documentation.
4.2 If the request is approved, the refund will be processed within 30 days of approval using the original payment method.
5. No Refund Exceptions:
5.1 Hyper Fame Digital reserves the right to refuse a refund if it believes that the client has violated the terms and conditions of the agreement or engaged in any fraudulent or unethical behaviour.
6. Contact Information:
6.1 For refund inquiries, please contact us at hello@hyperfame.co
7. Policy Updates:
7.1 Hyper Fame Digital reserves the right to update or modify this refund policy at any time. Clients will be notified of any changes via email or through our website.
By engaging Hyper Fame Digital’s services, you agree to the terms and conditions outlined in this refund policy.
Thank you for choosing Hyper Fame Digital.
Hyper Fame Digital
110 Lor 23 Geylang, #05-08 Victory Centre,
Singapore 388410
hello@hyperfame.co (+65) 8222 8686